Returns & Exchanges

We want you to feel confident and comfortable in your Jaanuu gear, which is why we offer a seamless 30-day return and exchange window for all unwashed and unworn items. Whether you need a different size or a different style, we are here to ensure you find your perfect fit.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Select your preferred resolution to receive a prepaid USPS shipping label via email, then print it out and attach it to your package.

• 3.
  Package and Ship

  Place your items in the original packaging or a secure mailer, ensuring all original tags are attached, and drop it off at any authorized shipping location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund to your original payment method or ship out your new exchange items within 5-7 business days.